Client Stories

Read case studies from some of our regular clients and discover the impact attending our Centre has had on their lives.

An elderly man sitting in a rehabilitation exercise machine with a red ball, smiling, in a clinical setting.

Chris

During the height of the Coronavirus lockdown, Chris faced a life-altering setback: a stroke that intensified his already difficult struggle with mobility. Isolated and uncertain, his road to recovery seemed daunting. But everything changed when he was introduced to the Centre. With expert guidance and unwavering support, Chris began rebuilding his strength and balance, step by determined step. Today, he’s moving forward with confidence. For Chris, the Centre hasn’t just supported his recovery—it has transformed his life.

Read Chris' story
An elderly man with white hair and glasses exercising on a mechanical lift chair with handles in a therapy room. He is wearing a purple sweatshirt, black pants with white stripes, and black shoes, with a red exercise ball on his lap.

Doug

While refereeing a football match, Doug suffered a devastating hip injury that required major surgery. Recovery proved difficult, with post-operation complications slowing his progress—until he was introduced to our Centre. With tailored support and expert guidance, Doug regained strength, improved his walking speed, and found comfort in a welcoming, social environment. Today, he’s not just moving better—he’s thriving. Our Centre gave Doug more than just rehabilitation; it gave him back his independence and confidence, year-round.

Read Doug's story
Woman sitting in a medical or therapeutic chair, smiling, with posters on the wall behind her showing exercises and health information.

Janet

Janet has lived with multiple sclerosis for over thirty years, facing daily challenges with strength and resilience. Five years ago, her GP recommended our Centre—and it’s become a lifeline ever since. Surrounded by others on their own health journeys, Janet found renewed motivation, expert support, and a sense of belonging in our positive and supporting environment. The Centre has not only helped her manage her condition, but also inspired her to keep pushing forward. For Janet, it’s more than care—it’s hope in motion.

Read Janet's story
An elderly man with a happy expression, sitting on a medical exercise machine, holding onto the handles, wearing a navy shirt and pink shorts. There is a poster with exercise instructions on the wall behind him.

John

Over several decades, John endured multiple spinal operations, each leaving behind lasting physical challenges. But everything changed when he became a client of our Centre. With expert guidance and a personalised approach, John has experienced a remarkable improvement in his fitness, mobility, and flexibility. The transformation has been profound—restoring not just movement, but confidence and quality of life. For John, the Centre has been more than a support system—it’s been a powerful turning point in his journey.

Read John's story
An elderly woman in a striped blue and white shirt exercises on a seated device with handles and a blue exercise ball resting on her lap. She is indoors against a beige brick wall, with a window to her left and a poster on the wall to her right.

Margaret

When Margaret was diagnosed with Parkinson’s disease fifteen years ago, she made a powerful decision: to face it head-on. Discovering the Centre became a turning point in her journey. Regular visits have helped her stay physically active, maintain independence, and approach life with renewed optimism. Surrounded by expert support and a vibrant community, Margaret has found strength. For her, the Centre hasn’t just helped manage Parkinson’s—it’s reshaped how she sees the future.

Read Margaret's story
An elderly woman with short gray hair and wearing a blue shirt with white beach and boat patterns, smiling while sitting on a recumbent exercise bike in a gym or physiotherapy center.

Mary

Twelve years ago, a shoulder replacement left Mary unable to use her right hand and arm—a frustrating and life-altering setback. Then she saw a news segment about the Centre and decided to visit. The impact was immediate. Signing up that very day, Mary committed to the program. Eleven years on, she has regained remarkable muscle function and use of her arm. For Mary, the Centre has been more than rehabilitation—it’s been the key to reclaiming her independence.

Read Mary's story
A smiling woman with glasses and a necklace standing next to a radiator, with a wall behind her decorated with posters and notices, and walkers in the foreground.

Stephanie

Stephanie’s life changed overnight when she and her husband received the devastating news of a brain tumour. The surgery that followed had a profound impact, affecting her in countless ways. But through it all, the Centre became her anchor. By attending regularly, Stephanie has been able to maintain her fitness, rebuild confidence, and stay active despite the challenges. For her, the Centre has been more than a place to recover—it’s been a source of strength, stability, and hope.

Read Stephanie's story

👍 Client satisfaction survey

99% of clients agree that attending WBTC has had a positive impact on their health and well-being.

Over 95% of clients feel more relaxed and less stressed.

95% of clients feel fitter and stronger.

86% of clients feel that they’ve been better able to cope with daily tasks.

80% of clients feel that their ability to walk has improved.

80% of clients feel that at least one of their health concerns has reduced.

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Help us improve. We love to hear what our clients think so that we can improve our service for everyone.